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Charity Frequently Asked Questions Go Shopping

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Click on the Question heading to reveal the Answer

FAQ How much can you raise?

FAQ Who pays the donation on the Giver’s behalf?

FAQ Why should Givers need to use TheGivingMachine™ to buy online goods/services

FAQ How much will beneficiaries get from each purchase?

FAQ What if my charity or school is not listed?

FAQ How long will it take for beneficiaries to get their money?

FAQ What if Givers cancel their order/return their purchased goods?

FAQ What happens if TheGivingMachine™ is unsure where a commission payment came from?

FAQ What happens if Givers change their beneficiaries?

FAQ Why do featured retailers sometimes change?

FAQ Are we eligible for Gift Aid?

FAQ Why has my Donation Report changed?

FAQ Does TheGivingMachine use or keepa Giver’s personal/financial details ?

FAQ How do I set up the BACS payment details for my charity?

FAQ What do I do if I feel that an issue has not been resolved and I wish to make a formal complaint?

Please do not hesitate to Contact us if you have any specific questions, ideas or need help using TheGivingMachine™.


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