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Why customer service needs human interaction and can't all just be by chatbot faq's

When I took a career break to have a family, good old mail-merge was king - Fast forward 7 years to when I returned to work, computers and the working world seemed like a different place.

The GivingLottery Lottery celebrated a Jackpot win of £25,000 on the 3rd April 2021.

Invictus Capital Finance love the idea of sending out a GivingVoucher so that their customers could choose to support a cause that’s close to their heart

BNi Fantasia are keen to support their local community and partnering with TheGivingMachine to set up their own GivingLottery that supports Rainbow Rural has helped do exactly that.

I received a thank you from a charity for my ongoing support.  This letter is not a thank you at all and the “ask” devalues the thank you message itself - everything leads up to the "ask".

The Alzheimer’s Society has been raising funds via TheGivingMachine since 2009 and has benefited from over 6,700 donations so far.

We spoke with OneKind’s Lauren Buchanan to find out why they decided to set up a charity lottery to support their charity fundraising and what steps they have taken to ensure it has been a success.

The Hyperclub was established in 2012  as a self-funded group supporting many children with special needs.

Doing business the same way and expecting different results is crazy.  Givenomics is an emerging model that unites companies, customers and communities so all can contribute and thrive.

Autism All Stars is a small, independent charity run by autistic people and their loved ones with the intention of helping people of all ages and abilities feel valued and included.

having a successful fundraising account with TheGivingMachine we decided to include a Donate Now function on our website that links to our home page on TheGivingMachine which is proving super efficient.

Together for Animals raises funds for its four member charities – Blue Cross, Mayhew, SPANA and World Horse Welfare.

Studies have shown that not only does giving boost our mental health but it also good for our physical health. You can benefit from lower blood pressure, increased self esteem and lower stress levels.

Operation CommUNITY was set up as a response to the Covid 19 pandemic. It is a partnership with The NHS, Herts Help and East Herts Council.

The last year has realty been all about “Going digital in the charity sector”. Going digital is a pretty broad heading – so what does it all really mean?